How long is the warranty for HYDRAGUN?

If within 1.5 years (18 months) from the date of purchase the Hydragun fails due to a defect in material or workmanship, HYDRAGUN Pte. Ltd will repair or replace the product, or necessary components, free of charge.

Website purchases are automatically registered. For non-website purchases, visit here to register your warranty.

To send your product in for warranty replacement or repairs, contact our customer support for instructions with your dated proof of purchase.

Our warranty excludes:
(a) physical damage caused by accident, abuse, mishandling, or transport;(b) if product has been tampered with or repaired by unauthorized parties;
(c) units not used according to HYDRAGUN care instructions;
(d) damage exceeding the cost of the product;
(e) deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the customer’s premises;
(f) failure to provide the dated proof of purchase, and
(g) Products purchased from an unauthorized retailer.