What if I want to cancel my purchase?

As we work very quickly to ensure the product reaches you as soon as possible, there is an extremely small window of time after an order is confirmed to make any changes. Reach out to us at support@hydragun.com or chat with us via our website should you need to make any edits to your order.

If you cannot pick the unit up from the original address, HYDRAGUN will then contact you to confirm the desired address change.

If you would like a refund, upon delivery, you can refuse the package and it will be sent back to our warehouse. Once the package has been returned, we will then contact you to confirm your refund.