1. Find your fit
Strap the sleeve around your knee. It should fit snugly—not too
loose or too tight.
2. Attach the control pod
Attach the magnetic control pod to the sleeve. The control pod may be attached in an upright or inverted position.
🛈 If an "E1 or 13" error message appears on the display, the control pod is not properly attached to the sleeve. Simply remove the control pod and reattach it securely to the magnetic pad to restart.
3. Turn on the Control pod
Press and hold the power button for two seconds to turn the HeatPulse 2 on.
Check the • • • icon at the top of the screen to determine the current battery level:
• • • Battery at 70-100%
• • Battery at 30-69%
• Battery at 11-30%
• Battery at less than 10%
When the battery reaches below 10% charge, the battery indicator light will flash red and the control pod will beep three times before shutting down. (This helps to increase the longevity of the HeatPulse’s 2 battery.) If this occurs, simply recharge your HeatPulse 2 using the provided USB-C charging cable.
4. Select your temperature
The HeatPulse 2 has seven temperature settings, ranging from 40-70 °C (104-158°F). Push the + button to gradually increase the temperature until it is right for you. Push the — button to decrease the temperature if needed.
5. Select your massage speed
If you wish to turn on the HeatPulse’s 2 massage function, push the + button to gradually increase speed until you find the one that’s right for you. Press the — button to decrease speed if needed.
6. Lock in your settings
If desired, push the🔒icon to lock your screen, so as to avoid accidentally changing your settings. Press the 🔒 icon again to turn off the lock screen function.
The 🔒 icon will turn red when the screen is locked, and white when it is unlocked.
7. Enjoy a full treatment session, or turn off your device
Once you’ve chosen your settings, sit back and let the HeatPulse 2 work its magic. One full treatment session lasts for 30 minutes, after which the HeatPulse 2 will shut off automatically. (To end your treatment mid-session, press and hold the power button for two seconds.)
Repeat the treatment session on the other knee if desired. The HeatPulse 2 can provide about 4-6 30-minute sessions on a full charge, depending on the settings used.
Charging your HeatPulse
• To charge, turn off the control pod and connect your USB-C charging cable to the control pod. The pod can be charged while it is either attached to or detached from the sleeve.
• The recommended charging time is two to three hours for a full charge. Avoid overcharging
the battery, as this will deteriorate battery performance and lifespan over time.
• There is no need to fully deplete the battery before charging. Charge the HeatPulse at any level, and stop once it is fully charged.
• Do not use the HeatPulse while it is charging.