To resolve the " E1/13" error message on your control pod, follow these steps:
1. Turn off the control pod.
2. Detach it from the sleeve.
3. Reattach it securely, ensuring all 5 buttons at the back of the control pod are clipped onto the corresponding slots on the sleeves.
4. Turn it back on and confirm the error message is resolved.

If the issue persists, try detaching and rotating the control pod 180 degrees before reattaching it again. If the problem persists after these steps, please contact our Customer Care Team at support@hydragun.com for assistance.

To resolve the "E3/3E" error message on your control pod, follow these steps:
1. Check if the power plug you connected the USB-C charging cable to has a charging voltage of more than 4.5V. You can find this information on the label.
2. If the voltage is less than 4.5V, try using a different power plug instead.

If the issue persists after these steps, please contact our Customer Care Team at support@hydragun.com for assistance.