How can I access my Back to 25 Knee Clinic order?

Upon completing your purchase you will be immediately provided an access link to your email.  If you don't receive the email, wait 15 minutes. You may also want to check your email spam folder. If you still haven't received your purchase, please contact our team at

Lost access to the email linked to your account?
If you have forgotten the email address linked to your account or you have lost access to it, kindly email us at

Please note that our team may need to verify your account before we do an account recovery.